The FTC has a website (as well as the MA AG) to file complaints against businesses that engage in fraud, deceit, misrepresentation and/or high pressure sales tactics. http://www.ftc.gov/bcp/index.shtml
From their site: "The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace."
If anyone feels that their dealings with NEVS, LLC, Outfield Marketing LTD, Festiva Resorts LLC, and/or Festiva Resorts Adventure Club has been fraught with any of the above issues - fraud, deceit, misrepresentations and/or high pressure sales tactics, you are encouraged to file a complaint with the FTC also.
The website and complaint link will be provided at the end. Once you click on the complaint form you will have to answer certain questions to progress - such as is this in relation to identity theft Yes/No, you will then have a choice of business type - pick other, click next, enter the type of business for example: Timeshare Marketing, Timeshare Developer, hairdresser!!!! or whatever you wish.
You will need to provide the company name/address etc. and the representatives name and position if you have it. If you can't complete all fields, leave them blank. Some are listed below.
You will reach a box to type in your complaint, limited to 3500 characters = several paragraphs.
Then you have to complete your personal contact page.
Once you submit the complaint you will get a confirmation number and an email as well.
The link is:
https://www.ftccomplaintassistant.gov/
Click Consumer Protection – then on the line below – click File Complaint. This will bring you to the page to complete an online complaint - you then have to click the box on the upper right to get to the initial form.
You may file complaints against more than one business, but you must file a separate complaint for each. You must have dealt with that business personally. If you were given a price enter the amount. If you paid for any product enter the amount on the next line. If you paid no money - leave it blank or enter zero. You may still continue with your complaint.
Please keep track of your experiences. Write down what you can remember. Write down promises, guarantees made, phrases used to pressure you, threats of any kind, deadlines that did not come to pass, etc. Pay special attention to what you were told and what is different in the contract. Make notes of the differences: What were you told before buying into the Festiva point system, what have you learned after signing that is not the same .
Outfield Marketing, Ltd. 135 E. Hickory, Denton, TX 76201: 940 566 5127
Principal: Mark Monroe
Sales agents: Greg Hughes, Frank Rose, Marty Guthrie, Kim Guthrie, Mike???, Kevin Hanson – list is incomplete.
New England Vacation Services, LLC PO Box 2487, 93 Hawes Avenue, Hyannis, MA
Developer/Trustee Clifford Hagberg No phone # listed
Email address: nevmsllc@gmail.com
(828) 254-3378
Herbert Patrick Jr., 1 Vance Gap Rd, Asheville, NC
Tobias Weiss
Donald Clayton
Yvette Smith
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